Cash App

All Systems Operational
Send & Receive Money Operational
Cash Card Operational
Cash App Pay Operational
Direct Deposit Operational
Offers Operational
Add Cash Operational
Cash Out Operational
Investing Operational
Bitcoin Operational
Settings Operational
Cash App Taxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 28, 2023

No incidents reported today.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Resolved - A recent connection issue with our third-party service provider caused some delays across the app. We’re sorry for any inconvenience.

We’ve resolved the issue and continue to work on any remaining impact to customers. If you aren’t sure if a transaction went through, pull down on your Activity feed to refresh.

We appreciate you being a Cash App customer.

Sep 19, 00:50 PDT
Update - Most of our services are up and running, but you might continue to experience some delays. We’re coordinating with our third-party service provider to resolve the issue, and expect it will be resolved soon. We’ll continue to provide updates as we monitor the situation.
Sep 18, 18:32 PDT
Update - Most of our services are up and running, but you might continue to experience some delays. We’re coordinating with our third-party service provider to resolve the issue, and expect it will be resolved soon. We’ll continue to provide updates as we monitor the situation.
Sep 18, 18:27 PDT
Update - We’ve identified the connection issue. It was caused by a third-party service provider that has resulted in delays across Cash App. We’re coordinating with them to implement a fix to fully restore services as soon as possible. Please do not reattempt transactions at this time. Thank you for your patience.
Sep 18, 14:52 PDT
Update - We are continuing to investigate the connection issues within the app that are causing connection issues and delays with Log In, Notifications, P2P payments, etc. If you have a payment that has failed, please do not reattempt it at this time. If you are already signed into your account, we do not recommend signing out of your account.
Sep 18, 14:15 PDT
Monitoring - We are currently investigating the connection issues within the app that are causing connection issues and delays with Log In, Notifications, P2P payments, etc. If you have a payment that has failed, please do not reattempt it at this time.
Sep 18, 12:41 PDT
Update - We're aware of connection issues within the app that are causing degraded performance. If you have a payment that has failed, please do not reattempt it at this time.
Sep 18, 12:14 PDT
Update - We are continuing to investigate this issue.
Sep 18, 11:52 PDT
Update - We are continuing to investigate this issue.
Sep 18, 11:49 PDT
Update - We are continuing to investigate this issue.
Sep 18, 11:48 PDT
Investigating - We’re investigating reports of connection issues. Please do not re-attempt any pending payments. We'll update you as soon as possible.
Sep 18, 11:13 PDT
Sep 18, 2023
Resolved - Our team has resolved the issues affecting some Cash Card transactions. All transactions should now be working as expected.
Sep 18, 16:14 PDT
Investigating - We’re currently investigating reports of issues with Cash Card transactions declining. We’re working on a solution and will share another update soon.
Sep 18, 15:18 PDT
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Resolved - We've resolved the issue preventing some customers from using or viewing their Cash Card.

Thank you again for your patience as we worked to resolve this issue.

Sep 15, 08:23 PDT
Identified - We're aware of an issue causing some customers to not be able to use their Cash Card or see their Cash Card in-app. We are actively working on a fix. We'll return with an update as soon as we have more information - thank you for your patience.
Sep 14, 09:26 PDT
Sep 14, 2023