Cash App

Investigating - We're aware of scam attempts made via text message asking recipients to complete a Cash App transfer. As a reminder, Cash App will never ask you to complete a transaction via SMS - payment activity occurs in-app only.

If you receive a message from someone posing as Cash App, do not click any links or reply - we also recommend blocking the sender to prevent further messages.

If possible, please send a screenshot of the message to spoof@squareup.com so we can further investigate.
Aug 22, 01:32 UTC
Send & Receive Money Operational
Cash Card Operational
Direct Deposit Operational
Boost Operational
Add Cash Operational
Cash Out Operational
Investing Operational
Bitcoin Operational
Settings Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 26, 2021

No incidents reported today.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021
Resolved - This incident has been resolved.
Jan 23, 14:32 UTC
Update - We're continuing to make progress on this issue, and our team estimates a few more hours until we're fully caught up.

To reiterate, you may not be able to see your current locked Boost progress, but you should still able to complete the requirements to unlock a Boost, such as completing 2 or more transactions to unlock a locked Boost.

If a Boost has been unlocked successfully, you should be able to select the Boost and use it.

We'll share a final update here once we get everything back up and running.
Jan 23, 01:56 UTC
Identified - We're aware of some customers unable to see their locked Boost progress in-app and are working on getting a fix in place.

You may not be able to see your current locked Boost progress, but you're still able to complete the requirements to unlock the Boost, such as completing 2 or more transactions to unlock a locked Boost.

If a Boost has been unlocked successfully, you should be able to select the Boost and use it.

We'll be back with an update as soon as possible.
Jan 22, 23:33 UTC
Jan 22, 2021
Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021
Resolved - This incident has been resolved.
Jan 19, 17:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 20:56 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 15, 20:08 UTC
Investigating - We are currently investigating an issue with delayed notifications, including login codes.
Jan 15, 19:32 UTC
Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Jan 14, 2021
Resolved - This incident has been resolved.
Jan 14, 01:04 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 14, 01:04 UTC
Update - Our team's aware of some customers experiencing issues with Bitcoin, Boost Swapping, and Adding Cash. We're currently investigating. We'll be back with an update on the situation as soon as we know more.
Jan 14, 00:51 UTC
Update - We are continuing to investigate this issue.
Jan 14, 00:51 UTC
Investigating - Our team's aware of some customers experiencing issues with Bitcoin, Boost Swapping, and Adding Cash. We're currently investigating. We'll be back with an update on the situation as soon as we know more.
Jan 14, 00:45 UTC
Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.