Identified - We're aware of an issue causing Add Cash attempts to fail, and we are working on a solution. If your transfer has failed, please do not reattempt it at this time.
We appreciate your patience.
Jun 06, 2023 - 13:56 PDT
Investigating - We're aware of an issue causing Add Cash attempts to fail, and we are working on a solution. If your transfer has failed, please do not reattempt it at this time.
We appreciate your patience.
Jun 06, 2023 - 07:47 PDT
Resolved -
Our team has since been able to resolve the crashing issues customers were experiencing when attempting to log in. We appreciate your patience and understanding.
Jun 4, 17:56 PDT
Investigating -
Our team is investigating reports of some customers running into issues with their app crashing or freezing when attempting to log in. Please check back here for ongoing updates.
Jun 4, 17:18 PDT
Resolved -
Our team was able to resolve the app crashing issue for our Android customers. We appreciate your patience and understanding.
Jun 4, 16:12 PDT
Investigating -
We are aware of the app crashing for our Android customers. We advise all customers to uninstall and reinstall their app as a temporary fix. Please reach out to our support team if you are still experiencing issues. We will be issuing a new update to completely resolve this as soon as possible. We will post any additional updates here.
Jun 1, 14:18 PDT
Resolved -
This incident has been resolved.
Jun 1, 16:47 PDT
Monitoring -
We have put a fix in place for the issue causing payments to other Cash App customers to pend. We will post any additional updates here. Thanks for your patience!
Jun 1, 16:13 PDT
Resolved -
We've resolved the issue causing delayed direct deposits - thanks again for your patience.
Jun 1, 09:28 PDT
Investigating -
Some customers may be experiencing delayed direct deposits. We are currently investigating and we'll be back with an update as soon as possible.
Jun 1, 08:55 PDT
Resolved -
This incident has been resolved.
May 25, 19:33 PDT
Update -
Services have returned to normal
May 25, 19:30 PDT
Update -
We are continuing to investigate this issue.
May 25, 18:39 PDT
Update -
We are continuing to investigate this issue.
May 25, 18:32 PDT
Investigating -
We are aware of the outage causing general app crashing. Our team is currently investigating and will post updates here as soon as possible.
May 25, 18:12 PDT