Resolved -
This incident has been resolved.
Nov 28, 17:12 PST
Update -
The Mobile Check Deposit feature is functioning as expected again, all delayed deposits have now been funded.
Nov 21, 13:42 PST
Update -
We've identified a solution for this issue affecting Mobile Check Deposits, we expect the issue to be fully resolved by this afternoon.
Nov 21, 12:32 PST
Update -
We are continuing to work on a fix for delayed Mobile Check Deposits submitted on 11/11-11/14/22, and will come back with another update as soon as a fix is in place.
All Mobile Check Deposits from 11/15/22 going forward should be funded as expected - within 5 business days from a successful submission.
Nov 18, 13:27 PST
Update -
We're continuing to work on a fix for these delays, and we'll come back with another update as soon as possible. Thank you for your continued patience.
Nov 17, 17:38 PST
Identified -
We've identified an issue causing a processing delay for Mobile Check Deposits, and are actively working on a fix. We'll be sure to come back with an update as soon as one is available. We appreciate your patience.
Nov 17, 12:12 PST