Cash App

App Crashing on iOS Devices
Monitoring - Our team has found a solution to the app crashing upon startup for iOS customers.

If you haven't already, please be sure to uninstall and then reinstall the latest version of the app from the App Store in order to fix this issue on your end.

We'll be back with an update once everything is back to normal.

Brokerage services by Cash App Investing LLC, member FINRA / SIPC. Investing involves risk; you may lose money.
Oct 19, 20:13 UTC
Update - Thanks again for your patience while we work on a solution for customers experiencing app crashes on their iOS device(s).

If your app is crashing upon startup, you will have to uninstall, and then reinstall the latest version of the app from the App Store.

We're sorry for any inconvenience, and we'll be back with an update as we have more to share.

Brokerage services by Cash App Investing LLC, member FINRA / SIPC. Investing involves risk; you may lose money.
Oct 17, 00:08 UTC
Update - Our team's continuing to work on a solution for iOS customers experiencing the app crashing upon opening.

If you haven't already, make sure you've uninstalled and reinstalled the app using the latest version available on the App Store.

We will continue to share updates with you here.
Oct 16, 21:10 UTC
Update - Things are improving and we're continuing to make sure everyone is able to use the app as expected.

If your app continues to crash, be sure to uninstall and reinstall the app. This should help.

We'll continue to share updates here, but thank you for your patience while we work on a solution.
Oct 16, 16:47 UTC
Update - We're continuing to work on a fix for customers experiencing the app crashing on iOS devices.

If you're experiencing the app crashing, go ahead and try uninstalling and reinstalling the app.

We'll be back with an update as soon as we have more to share.
Oct 16, 00:06 UTC
Identified - We're aware of some customers experiencing the app crashing when trying to open it on their mobile device.

Uninstalling and reinstalling should resolve the issue, and our team is actively working on a resolution for affected customers.

We'll be sure to share updates here.
Oct 15, 22:51 UTC
SMS Phishing Attempts
Investigating - We're aware of scam attempts made via text message asking recipients to complete a Cash App transfer. As a reminder, Cash App will never ask you to complete a transaction via SMS - payment activity occurs in-app only.

If you receive a message from someone posing as Cash App, do not click any links or reply - we also recommend blocking the sender to prevent further messages.

If possible, please send a screenshot of the message to spoof@squareup.com so we can further investigate.
Aug 22, 01:32 UTC
Send & Receive Money Degraded Performance
Cash Card Operational
Direct Deposit Operational
Mobile Check Deposit Degraded Performance
Boost Degraded Performance
Add Cash Degraded Performance
Cash Out Degraded Performance
Investing Degraded Performance
Borrow Degraded Performance
Bitcoin Degraded Performance
Settings Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 19, 2020
Cash Performance Issues
Resolved - This incident has been resolved.
Oct 19, 19:35 UTC
Monitoring - We're still experiencing issues with Investing and Bitcoin orders, and Add Cash and Cash Out's, and are continuing to work on a resolution. If your payment is pending, please do not re-try at this time. We'll return with another update as soon as possible.


Brokerage services by Cash App Investing LLC, member FINRA / SIPC. Investing involves risk; you may lose money.
Oct 19, 18:52 UTC
Investigating - We’re currently looking into an issue with Cash App Investing orders, Bitcoin orders, and Add Cash and Cash Out's. Please check back here for updates.

Brokerage services by Cash App Investing LLC, member FINRA / SIPC. Investing involves risk; you may lose money.
Oct 19, 17:45 UTC
Oct 18, 2020

No incidents reported.

Oct 17, 2020
Oct 16, 2020
Oct 15, 2020
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.

Oct 6, 2020

No incidents reported.

Oct 5, 2020
Cash Investing Connection Issues
Resolved - The issues with Cash App Investing has been resolved - thank you for your patience.

Brokerage services by Cash App Investing LLC, member FINRA / SIPC. Investing involves risk; you may lose money.
Oct 5, 18:58 UTC
Investigating - We’re currently investigating reports of technical issues impacting Cash App Investing.

If your trade is pending, please do not reattempt it at this time. If you need assistance selling your stock, please reach out directly to our carrying firm, DriveWealth LLC for further assistance. They can be reached at 1-800-461-2680. We’ll be back with an update shortly. Please note, DriveWealth LLC will not be able to assist with new purchases of stock at this time.

Brokerage services by Cash App Investing LLC, member of FINRA / SIPC. Investing involves risk; you may lose money.
Oct 5, 16:50 UTC
Monitoring - We're currently looking into an issue with Cash App Investing. Some sell orders may be delayed for a short period of time. Please check back here for updates.

Brokerage services by Cash App Investing LLC, member FINRA / SIPC. Investing involves risk; you may lose money.
Oct 5, 15:59 UTC
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