Cash App

Update - We are continuing to investigate this issue that has caused unrecognized declined Cash Card transactions to appear in our customer's activity. If you have received a notification about a declined transaction, no action is needed on your part. If you notice an unauthorized transaction that was completed, please reach out to Cash App support directly.
Feb 03, 2023 - 13:42 PST
Investigating - We are currently investigating an issue that has caused unrecognized declined transactions to appear in our customer's transaction histories. Customer's may have received a notification explaining a Cash Card transaction was declined. No action is needed on the customer's end. If you notice an unauthorized transaction that was completed, please reach out to Cash App support directly.
Feb 03, 2023 - 10:07 PST
Send & Receive Money Operational
Cash Card Operational
Cash App Pay Operational
Direct Deposit Operational
Boost Operational
Add Cash Operational
Cash Out Operational
Investing Operational
Bitcoin Operational
Settings Operational
Cash App Taxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 3, 2023

Unresolved incident: Customer's Receiving Declined Transaction Notifications.

Feb 2, 2023

No incidents reported.

Feb 1, 2023
Resolved - This incident has been resolved. If you're still having issues, please reach out to us.
Feb 1, 12:36 PST
Investigating - We’re investigating an issue causing some customers to be unable to download 1099-K tax forms from their mobile app. 1099-K tax forms should still be available for download at cash.app. We'll update you as soon as possible.
Jan 24, 15:20 PST
Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Resolved - The issue causing a delay in payments reflecting on the Activity tab has been fixed. You can pull down on the screen to refresh your Activity tab. Thanks for your patience as we worked to resolve this.
Jan 26, 10:24 PST
Update - We are continuing to monitor for any further issues.
Jan 25, 07:28 PST
Monitoring - A fix has been implemented, however some customers may not see their recent payments displayed in their Activity tab for up to 15 hours. Please do not retry these payments during this time. We'll provide a final update once everything is clear.
Jan 24, 18:07 PST
Jan 25, 2023
Jan 24, 2023
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.