This incident has been resolved.
Apr 18, 14:51 UTC
All affected features are seeing improvement and we're confident things will be back up and running soon. Pending payments should go through automatically once everything is resolved. We'll continue to share updates here.
Apr 17, 23:44 UTC
We're making progress and things are returning to normal. At this time, please do not retry any pending payments - they should go through automatically once everything catches up.
Apr 17, 22:38 UTC
Our team's still working on implementing a fix for customers encountering connection issues while using the app, and logging in. If you have a pending payment, please to not retry it at this time. Updates will be shared here as the situation develops.
Apr 17, 22:13 UTC
We're continuing to work on a fix for anyone experiencing connection issues when using the app or trying to login. We'll continue to share updates here as we learn more.
Apr 17, 21:16 UTC
Some customers may be experiencing connection issues when using the app or trying to login. We're working on a fix, and sharing updates at status.cash.app.
Apr 17, 20:50 UTC
We're aware some customers may be experiencing connection issues and are currently gauging the impact.
We'll share an update here as soon as possible.
Apr 17, 20:29 UTC