Investigating - We're aware of scam attempts made via text message asking recipients to complete a Cash App transfer. As a reminder, Cash App will never ask you to complete a transaction via SMS - payment activity occurs in-app only.
If you receive a message from someone posing as Cash App, do not click any links or reply - we also recommend blocking the sender to prevent further messages.
If possible, please send a screenshot of the message to spoof@squareup.com so we can further investigate.
Aug 22, 01:32 UTC
Resolved -
This incident has been resolved.
Sep 24, 23:53 UTC
Investigating -
We're aware of some customers experiencing delays with Bitcoin deposits and are currently investigating. We will be back with an update soon. Thank you for your patience.
Sep 24, 23:11 UTC
Resolved -
This incident has been resolved.
Sep 18, 21:44 UTC
Investigating -
We're experiencing connection issues and are currently investigating. If your payment is pending, please do not re-attempt at this time, it will be sent automatically.
We'll be back with an update soon - thank you for your patience.
Sep 18, 21:16 UTC
Resolved -
This incident has been resolved.
Sep 17, 13:04 UTC
Update -
We are continuing to work on a fix for this issue.
Sep 16, 23:23 UTC
Identified -
We've identified the issue causing customers' activity history to not appear when logged into their account on a computer. Our team is working on a fix and we'll be back with an update soon. Thank you for your patience.
Sep 16, 21:21 UTC
Resolved -
Today's connection issues have been fully resolved. To check the status of your payment, please view your transaction activity. If your payment is still pending, please pull down on the screen to refresh and send.
Thanks again for your patience as we worked to resolve this issue.
Sep 15, 21:40 UTC
Update -
We're experiencing connection issues and are currently investigating. If your payment is pending, please do not re-attempt at this time.
We'll be back with an update soon - thank you for your patience.
Sep 15, 19:54 UTC
Investigating -
We're experiencing connection issues and are currently investigating. Some customers may encounter pending payments and transfers, and delayed Boost and itemized receipt updates. If your payment is pending, please do not re-attempt at this time, it will be sent automatically.
We'll be back with an update soon - thank you for your patience.
Sep 15, 17:41 UTC