Cash App

App Crashing with Latest Update
Update - Our team is continuing to work on a fix for customers experiencing the app intermittently crashing with the latest update. We will continue to share updates here as the situation progresses.
Jun 18, 14:04 UTC
Update - We're continuing to work on a solution for all customers impacted by the app crashing with the latest update. We'll continue to share updates here.
Jun 10, 14:07 UTC
Update - The issue causing the app to crash upon opening has been identified, and our team is continuing to work towards a resolution. We'll be back with an update soon - thank you for your patience.
Jun 9, 22:25 UTC
Identified - Our team has identified the issue causing the app to crash upon opening with the latest update. We'll return with another update as soon as possible.
Jun 9, 19:50 UTC
Investigating - We are aware of the app crashing upon opening with the latest update, and are now investigating.
Jun 9, 16:27 UTC
Send & Receive Money Operational
Cash Card Operational
Direct Deposit Operational
Boost Operational
Add Cash Operational
Cash Out Operational
Investing Operational
Bitcoin Operational
Settings Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021
Login Code Delay
Resolved - We've fully resolved the issue causing delayed login codes. You should have received your login code by now, and thank you for your patience while we got things back up and running.
Jun 18, 20:47 UTC
Update - Some customers may still be experiencing a slight delay in their login codes, but rest assured it should come through shortly if it hasn't already.
If you've requested a login code via email or SMS, you do not need to request another one at this time.
Jun 18, 19:39 UTC
Monitoring - We believe we've resolved the issue, and login codes should be coming through now. We'll monitor the fix to ensure things are stable, but you should receive your code shortly if you haven't already.
Jun 18, 19:21 UTC
Identified - We've identified the problem and are working on a fix. We will continue to share updates here.
Jun 18, 19:01 UTC
Investigating - Our team is aware of an issue causing delayed login codes and are investigating. If you've requested a login code, there's no need to request another code at this time. We'll be back with an update soon.
Jun 18, 18:54 UTC
Jun 17, 2021
Connection Issues
Resolved - Today's connection issues have been fully resolved. To check the status of your transactions, please view your transaction activity. If your transaction is still pending, please pull down on the screen to refresh.

Thank you for your patience as we worked to resolve this.
Jun 17, 18:39 UTC
Update - We are continuing to work on a fix for this issue.
Jun 17, 18:37 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 17, 17:45 UTC
Jun 16, 2021

No incidents reported.

Jun 15, 2021
Connection Issues
Resolved - Today's connection issues have been fully resolved. To check the status of your payment, please view your transaction activity. If your payment is still pending, please pull down on the screen to refresh and send.

Thanks again for your patience as we worked to resolve this issue.
Jun 15, 03:44 UTC
Monitoring - A fix has been implemented and we're currently monitoring results for the connection issues customers are experiencing.

We'll return with another update once this issue has been fully resolved and things are caught up.
Jun 15, 00:47 UTC
Investigating - We're aware of some connection issues and are investigating. If your payment is pending, please do not reattempt it at this time. We'll be back with an update as soon as possible.
Jun 15, 00:09 UTC
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Connection Issues
Resolved - Today's connection issues have been fully resolved. To check the status of your payment, please view your transaction activity. If your payment is still pending, please pull down on the screen to refresh.

Thank you for your patience as we worked to resolve this.
Jun 11, 06:21 UTC
Identified - We're continuing to work on a resolution for customers experiencing connection issues today. If you have a pending payment, please do not reattempt it at this time.

We'll return with another update as soon as we more to share.
Jun 11, 06:18 UTC
Investigating - We're aware of some connection issues and are investigating. If your payment is pending, please do not reattempt it at this time.

We'll be back with an update shortly.
Jun 11, 05:50 UTC
Jun 10, 2021
Jun 9, 2021
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

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