Cash App

All Systems Operational
Send & Receive Money Operational
Cash Card Operational
Direct Deposit Operational
Boost Operational
Add Cash Operational
Cash Out Operational
Investing Operational
Bitcoin Operational
Settings Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 20, 2021

No incidents reported today.

Apr 19, 2021

No incidents reported.

Apr 18, 2021
Resolved - This incident has been resolved.
Apr 18, 14:51 UTC
Update - All affected features are seeing improvement and we're confident things will be back up and running soon. Pending payments should go through automatically once everything is resolved. We'll continue to share updates here.
Apr 17, 23:44 UTC
Identified - We're making progress and things are returning to normal. At this time, please do not retry any pending payments - they should go through automatically once everything catches up.
Apr 17, 22:38 UTC
Update - Our team's still working on implementing a fix for customers encountering connection issues while using the app, and logging in. If you have a pending payment, please to not retry it at this time. Updates will be shared here as the situation develops.
Apr 17, 22:13 UTC
Update - We're continuing to work on a fix for anyone experiencing connection issues when using the app or trying to login. We'll continue to share updates here as we learn more.
Apr 17, 21:16 UTC
Update - Some customers may be experiencing connection issues when using the app or trying to login. We're working on a fix, and sharing updates at status.cash.app.
Apr 17, 20:50 UTC
Investigating - We're aware some customers may be experiencing connection issues and are currently gauging the impact.

We'll share an update here as soon as possible.
Apr 17, 20:29 UTC
Apr 17, 2021
Apr 16, 2021

No incidents reported.

Apr 15, 2021
Resolved - Our team's gotten everything back up and running. You're welcome to retry using the app at this time. Thanks for your patience while we worked through this.
Apr 15, 21:33 UTC
Monitoring - We experienced some brief connection issues and are currently monitoring the fix. If your payment is pending, please do not re-attempt at this time.

We'll be back with an update soon - thank you for your patience.
Apr 15, 21:18 UTC
Apr 14, 2021

No incidents reported.

Apr 13, 2021
Resolved - Our team's resolved the Cash Card issues some customers were experiencing at ARCO gas stations and your card should now work as expected.
If you continue to have any issues with your Cash Card declining or double charging you at an ARCO gas station, please contact us in-app.
Apr 13, 15:13 UTC
Investigating - We’re aware of an issue with Cash Cards at ARCO gas stations. We're working to resolve this issue. We recommend utilizing an alternate payment method at this time.
Apr 8, 15:09 UTC
Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021
Resolved - Our team's pushed a fix and Android users should be able to now retry updating their debit card and cashing out. If you run into any issues, please contact us in-app.
Apr 9, 21:09 UTC
Investigating - We're aware of connection issues preventing Android users running versions 3.35 + from being able to perform certain app functions such as updating your debit card and cashing out. We're investigating the cause of this, and hope to have a resolution in place soon.
Apr 9, 20:40 UTC
Apr 8, 2021
Resolved - Our team's resolved the the connection issues we were experiencing, and everything should be operating as expected.

If you're still experiencing any issues, please contact us in-app.
Apr 8, 01:17 UTC
Monitoring - We've resolved the connection issues some customers were experiencing earlier, however, our team's working through the backlog of anything that was affected.

Any pending transactions should process shortly.

We'll be sure to share updates here if the situation changes.
Apr 7, 23:47 UTC
Apr 7, 2021
Resolved - The connection issues should now be resolved, but we may have some lingering payments that should be sent shortly.

To check the status of your payment, please view your Activity Feed. If your payment is still pending, please pull down on the screen to refresh and send.

Thanks for your patience while we worked to get things back up and running.
Apr 7, 23:16 UTC
Investigating - We're aware of some customers experiencing issues with adding cash, and cashing out. If your payment is pending, please do not re-attempt at this time.

We'll be back with an update shortly.
Apr 7, 22:52 UTC
Apr 6, 2021

No incidents reported.