Cash App

Connection Issues

Incident Report for Cash App

Resolved

We've resolved the connection issues that were affecting certain features. While account balances are now updating, some may take a few moments to fully sync. Thank you for your patience during this resolution process. If you continue to experience any issues, please reach out and we'll investigate further.
Posted May 01, 2025 - 15:52 PDT

Update

We've resolved the connection issues that were affecting certain features. While account balances are now updating, some may take a few moments to fully sync. Thank you for your patience during this resolution process. If you continue to experience any issues, please reach out and we'll investigate further.
Posted May 01, 2025 - 15:36 PDT

Monitoring

We've put a fix in place for the outage impacting multiple Cash App features, but some customers may still be experiencing issues. We'll provide an update when we confirm the issue is resolved.
Posted May 01, 2025 - 15:03 PDT

Update

We're experiencing connection issues impacting some Cash App services. Please avoid retrying actions while we investigate the issue. Thank you for your patience in the meantime
Posted May 01, 2025 - 14:46 PDT

Investigating

We're experiencing connection issues impacting some Cash App services. Please avoid retrying actions while we investigate the issue. Thank you for your patience in the meantime.
Posted May 01, 2025 - 14:14 PDT
This incident affected: Send & Receive Money, Cash App Card, Cash App Pay, Add Cash, Cash Out, Investing, Bitcoin, In-App Alert, Log In, and Deposit paper money.