We've resolved the issue that was preventing some customers from adding or sending money or contributing to Pools. These transactions are now working normally. Thanks for your patience while we worked to fix this.
Posted Sep 16, 2026 - 17:06 PDT
Identified
We're currently experiencing an issue that may prevent some customers from adding or sending money or contributing to Pools. As a workaround, customers can try linking a different debit card to complete the transaction. Our team is actively working to resolve it. We'll keep you updated as we learn more. Thanks for your continued patience while we look into this.
Posted Sep 16, 2026 - 15:49 PDT
Investigating
We're currently experiencing an issue that may prevent some customers from adding or sending money or contributing to Pools. Our team is actively working to resolve it. We'll keep you updated as we learn more. Thanks for your patience while we look into this.
Posted Sep 16, 2026 - 15:19 PDT
This incident affected: Send & Receive Money, Add Cash, and In-App Alert.