Cash App

Payments not reflecting in balance

Incident Report for Cash App

Resolved

We've resolved the issue causing transactions to not reflect in customers' Cash balance. Thanks for your patience while we worked through this!
Posted Mar 26, 2024 - 17:36 PDT

Update

We are aware of an issue causing transactions to not reflect in customers' Cash balance. We are currently working on a fix for this issue. Thanks for your patience. We will update you as soon as possible.
Posted Mar 26, 2024 - 17:06 PDT

Update

We are aware of an issue causing transactions to not reflect in customers' Cash balance. We are currently working on a fix for this issue. Thanks for your patience. We will update you as soon as possible.
Posted Mar 26, 2024 - 16:10 PDT

Update

We are aware of an issue causing transactions to not reflect in customers' Cash balance. We are currently working on a fix for this issue. Thanks for your patience. We will update you as soon as possible.
Posted Mar 26, 2024 - 16:06 PDT

Identified

We are aware of an issue causing transactions to not reflect in customers' Cash balance. We are currently working on a fix for this issue. Thanks for your patience. We will update you as soon as possible.
Posted Mar 26, 2024 - 16:02 PDT

Investigating

We are aware of an issue causing payments to not reflect in customers' Cash balance. We are currently working on a fix for this issue. Thanks for your patience. We will update you as soon as possible.
Posted Mar 26, 2024 - 15:39 PDT
This incident affected: Send & Receive Money, Cash App Card, Bitcoin, Settings, In-App Alert, and Deposit paper money.