We've fully resolved this morning's connection issues, and all pending payments have been sent. If your payment still appears as pending, please pull down to refresh in-app. Thanks again for your patience as we worked to resolve this issue.
Posted 3 months ago. Jul 31, 2019 - 15:46 UTC
We've identified the root cause of the issue, and service is being restored. Some customers may still experience connection issues in the meantime. We'll share a final update once service is fully restored.
Posted 3 months ago. Jul 31, 2019 - 15:36 UTC
We're actively investigating connection issues causing customers to experience pending payments, log-in issues, and trouble Cashing Out. We're working quickly on a fix, and will return with an update soon - thank you for your patience.
Posted 3 months ago. Jul 31, 2019 - 15:15 UTC
We're currently experiencing connection issues that are causing some payments to appear as pending. There is no need to re-attempt your payment - it will be sent shortly.
Posted 3 months ago. Jul 31, 2019 - 15:02 UTC
This incident affected: Send & Receive Money, Add Cash, Cash Out, Bitcoin, and Settings.